1. What types of trailers do you offer?
We offer a wide range of trailers, including utility trailers, enclosed trailers, car haulers, ATV and motorcycle trailers, and more. You can explore our full selection on our website.
2. How do I place an order?
To place an order, simply browse our selection, add the desired items to your cart, and proceed to checkout. You will be prompted to enter your shipping and payment information before confirming your order.
3. What payment methods do you accept?
We currently accept PayPal for all transactions. PayPal provides a secure and convenient way to complete your purchases without sharing your credit card information.
4. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor your shipment's progress.
5. What is your return policy?
We offer a 30-day return policy on most items. To be eligible for a return, the item must be unused and in its original packaging. Please refer to our Return Policy for more details on the return process.
6. Do you ship internationally?
Currently, we only ship within the United States. We do not offer international shipping at this time. Please check back in the future as we expand our services.
7. How long does shipping take?
We aim to process and ship your order within 1-3 business days. Delivery times vary based on your location and the shipping method selected at checkout.
8. How can I contact customer service?
If you have any questions or need assistance, please contact us at:
- Email: autotrailerstore@gmail.com
- Phone: +1 (631) 685-2098
Our customer service team is here to help you!
9. Do you offer discounts for bulk purchases?
Yes! If you are interested in purchasing multiple trailers or products, please contact us directly at autotrailerstore@gmail.com for information on potential bulk discounts.
10. Are the trailers covered by a warranty?
Yes, most of our trailers come with a manufacturer's warranty. Please refer to the specific product listing for warranty details, or contact us for more information.